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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'KOOKNA products

The group "New Technologies" offers for review the products of the plant E'KOOKNA: plastic, wooden windows, aluminum profile windows, doors, balconies, winter gardens, entrance groups, garage doors, roller shutters
  • Plastic windows E'KOOKNA
    Plastic windows
    Teploff, E2, E3, etc.
  • Wooden windows E'KOOKNA
    Wooden windows
    Made of pine, larch, etc.
  • Sliding windows E'KOOKNA
    Sliding windows
    Provedal et al .
  • Roller shutters E'KOOKNA
    Roller shutters
    Alutech et al .
  • Dormer windows E'KOOKNA
    Dormer windows
    GZR 3050, GLR 3073BIS, etc.
  • Protective windows E'KOOKNA
    Protective windows
    Burglar - resistant , etc.
  • Balconies E'KOOKNA
    Balconies
    Cold, warm glazing, etc.
  • Doors E'KOOKNA
    Doors
    Balcony, entrance, etc.
  • Garage doors E'KOOKNA
    Garage doors
    Alutech et al .
  • Winter gardens E'KOOKNA
    Winter gardens
    Anti-aircraft lanterns, etc.

NEW TECHNOLOGIES GROUP

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